Michigan First Credit Union Teller in United States

Teller

Tracking Code

217276-030

Job Description

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Michigan First Credit Union was founded more than 90 years ago by educators and now delivers world-class service to more than 138,000 members at 18 branches throughout Michigan, and we’re growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs.

Michigan First highlights:

  • 400+ team members

  • 15 branches in metro Detroit, three branches in Grand Rapids, and one in the Lansing area.

  • Industry leader in community support and charitable giving through the Michigan First Foundation

  • Member Services Call Center operates 24/7/365

  • Current assets of more than $850 million

Awards

Michigan First Credit Union has been the proud recipient of:

  • 2017 Best Credit Unions to Work For

  • 2017 Detroit Free Press Top Workplaces

  • 2017 101 Best & Brightest

  • 2017 Crain’s Coolest Places to Work

We are currently seeking a Teller to join us. The person in this position will report to the Teller Supervisor.

JOB SUMMARY:

Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receipting and/or disbursing of funds, (i.e. checks, money orders, traveler’s checks). Work involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at a drive-thru window.

KEY JOB RESPONSIBILITIES:

  • Provides the following services for members, in person, by telephone or by mail.

  • Processes deposits to checking or savings accounts and disburses cash or check withdrawals; processes checks and other transactions.

  • Provides travelers checks, money orders, credit card cash advances, receive loan payments and service charge payments for services.

  • Process transfers between accounts and automatic distribution forms, recording all transactions according to member's request.

  • Redeems US Savings Bonds and balance ATM.

  • Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.

  • Opens and closes his/her Teller terminal, accounts for cash assigned, received, disbursed on a daily basis. Accurately balances to teller terminal close report and remits daily work to Head Teller for disposition.

  • Performs such other duties as might be assigned from time to time, including but not limited to, check encoding, ATM machine balancing, address changes, filing, answering telephone, process mail, and assist other teams as required.

  • Exceeds all member service standards of the credit union.

  • Being an advocate of Michigan First culture.

QUALIFICATIONS/REQUIREMENTS:

  • High school diploma or general education degree (GED).

  • 6-12 months of related experience and/or training; or equivalent combination of education and experience.

  • Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations.

  • Ability to operate standard office technology, equipment and tools.

  • Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions.

  • Ability to stand during all periods of time spent at the teller window.

  • Has sound interpersonal skills and is cooperative and positive.

  • May occasionally be required to lift and/or move up to 50 pounds.

Michigan First offers one of the strongest benefit programs around including a high portion of paid coverage for medical, dental, vision, disability & life insurance and 401(k) with credit union match, competitive pay & tuition reimbursement. Our extensive training program and state-of-the-art learning system is designed to prepare you so you are both business savvy and confident when working with our members.

Michigan First Credit Union is an Equal Opportunity Employer.

Job Location

Lathrup Village, Michigan, United States

Position Type

Full-Time/Regular