Michigan First Credit Union Residential Mortgage Loan Processor in United States

Residential Mortgage Loan Processor

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Job Description

Michigan First Credit Union was founded more than 90 years ago by educators and now delivers world-class service to more than 122,000 members at 14 branches throughout Michigan, and we’re growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs.

Michigan First highlights: •400+ team members•15 branches in metro Detroit and three branches in Grand Rapids•Industry leader in community support and charitable giving through the Michigan First Foundation•Member Services Call Center operates 24/7/365•Current assets of more than $850 million


Michigan First Credit Union has been the proud recipient of:•2017 Best Credit Unions to Work For•2017 Detroit Free Press Top Workplaces•2017 101 Best & Brightest•2017 Crain’s Coolest Places to Work

The Residential Mortgage Processor will assist in the processing of loan team activity and volume.


  • Work with loan origination and closing in a Calyx environment.

  • Proficiency in FHA, VA, RD and Conventional mortgage processing a must.

  • Ability to operate in a fast paced environment is essential.

  • Contacts made by telephone, direct computer access, letters, credit bureaus, employers, and personal references to check credit and personal references.

  • Assists in the preparation of credit information necessary to establish credit limit, including such factors as applicant's assets, credit experience, and personal references, based on predetermined standards.

  • Keeps record on file of credit transactions, inquiries, pending loans, Loan Activity Report by representative, and Daily Loan Listing.

  • Provides assistance in filing, data input, recording information, answering telephones, scanning and typing letters.

  • Assists team in efficiently and effectively processing the various activities involved in credit granting.

  • Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member’s Experience Counts) in day-to-day responsibilities when communicating with members only.Ability to perform functions in an accurate and timely manner.

  • Perform other duties as assigned.


  • Possess strong interpersonal skills, to work effectively in a team environment.

  • High school diploma and a minimum of 5 years mortgage processing experience.

  • Consistently maintain professional appearance and attitude.

  • Ability to effectively present information in one‑on‑one and small group situations to team members and members of the organization.

  • Ability to operate PC, including input, output, and inquiry to member accounts and other account information required in the member service function.

  • Ability to operate standard office equipment, including proficiency in all spreadsheet capabilities.

  • Familiarity with the differences in a basic number of products and services offered by other financial institutions to those offered by the credit union.

Michigan First offers one of the strongest benefit programs around including a high portion of paid coverage for medical life insurance. Our extensive training program and state-of-the-art learning system is designed to prepare you so you are both business savvy and confident when working with our members.

Michigan First Credit Union is an Equal Opportunity Employer.

Job Location

Lathrup Village, Michigan, United States

Position Type