Michigan First Credit Union Financial Services Representative in United States

Financial Services Representative

Tracking Code

217245-030

Job Description

Financial Service Representative

We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager.

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If you thrive on making people happy, doing something different every day, and being a rock star while you do it, we’ve got the perfect position for you.

As a Financial Service Representative at Michigan First Credit Union, you’ll be challenged to deliver five-star service while building relationships with our members. We’re a family here, so outstanding teamwork is a must. Our number one goal is to provide our members with personalized solutions to their financial situations so they can walk out the door happy, satisfied, and worry-free.

What You’ll Do:

  • Deliver stellar service to credit union members. No slackers here!

  • Serve as a face for our brand. Happy, confident, positive – that’s who we are.

  • Provide solutions. We want the critical thinkers, the expert interviewers, the stellar listeners. You’ll need to be able to provide unique and personalized financial solutions for our members. This means helping them with their loan decisions, showing them how to save money, and figuring what accounts work best for them.

  • Follow through. If you can deliver on promises and make sure all details are covered, you’ll LOVE it here at Michigan First!

What We’re Looking For:

  • Outgoing, personable candidates. You must truly love people to work here.

  • Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Even better!

  • Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.

  • You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.

Who We Are:

Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture centered around service, professionalism, and growth. The perks are pretty cool, too – we’re consistently named as a 101 Best & Brightest Place to Work (nationally!) as well as several other local workplace awards, mainly because of our competitive pay, excellent benefits package, and supportive policies.

Michigan First highlights:

  • 400+ team members

  • 15 branches in metro Detroit and three branches in Grand Rapids

  • Industry leader in community support and charitable giving through the Michigan First Foundation

  • Member Services Call Center operates 24/7/365

  • Current assets of more than $850 million

Awards

Michigan First Credit Union has been the proud recipient of:

  • 2017 Best Credit Unions to Work For

  • 2017 Detroit Free Press Top Workplaces

  • 2017 101 Best & Brightest

  • 2017 Crain’s Coolest Places to Work

Michigan First Credit Union is an Equal Opportunity Employer.

Job Location

Eastpointe, Michigan, United States

Position Type

Full-Time/Regular