ZF Account Manager in Tuscaloosa, Alabama

Account Manager

ZF Chassis Systems Tuscaloosa

Position Summary:Develop the regional contact to the customer as

regards customer relation, technical support, negotiations & acquisitions

as defined and agreed with the Key Account Manager (KAM). Oversee the Customer

Liaison Management on a plant level for the region region/country.

Position Responsibilities:

  • Supervise all regional

acquisition programs for the BU as released by the BU Management Team in

coordination with the VP of the region & the KAM.

  • Coordinate all commercial

topics with the customer’s purchasing department considering KPI-set.

  • Provide first contact to

the customer as customer advisory support and perform complaint management

for the region/country.

  • Initiate, establish &

maintain customer relations and realize periodical review meetings / sales


  • Participate in implementing

the market / customer strategy into Business Plans and performance

measurement system.

  • Support strategic &

commercial evaluation of new projects and programs for the region/country.

  • Calculate, prepare and

control biddings for region/country and (re-)negotiate terms of contract

& prices for the specific project/ customer on a plant level in

accordance with KAM.

  • Provide support for the

forecast / long-term planning, keep the market forecast up-to-date and

control the project and cost plan.

  • Support project team with

all commercial / technical / quality topics, including change management,

tool orders, purchase orders, etc..

  • Collect, negotiate and

forward change requests from the customer & collect change orders.

  • Develop and prepare

proposals for customer use of ZF products.

  • Coordinate contract

management within customer key account and relevant ZF functions.

  • Perform other duties as assigned.

Physical demands and work

environment: The physical demands and

work environment characteristics described here are representative of those

that must be met by an employee to successfully perform the essential functions

of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential


Physical demands: While performing the duties of this job, the

associate is occasionally required to stand, sit, use hands to finger, handle

or feel objects, tools; or controls; reach with hands and arms; ascend stairs; balance; stoop; kneel, crouch,

or crawl; talk or hear taste or smell. The associate must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by the job

include close vision, distance vision, peripheral vision, depth perception and

the ability to focus.

Work Environment: While performing the duties of the job, the

associate is exposed to an office atmosphere with some manufacturing floor



Skills and Experience:

  • Bachelor’s degree in engineering

or business

  • 6+ years of related professional

experience (strongly preferred in automotive)

  • Profound product know-how,

strong communication & negotiation skills

  • Willingness to travel


Skills and experience:

  • Master’s degree

  • Strong assertiveness and

entrepreneurial thinking

  • German and/or

Spanish language skills

ZF North America, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ZF North America, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ZF North America, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ZF North America, Inc. employees to perform their expected job duties is absolutely not tolerated.