Parker Hannifin Corp Inside Sales Rep in Syracuse, Indiana

Inside Sales Rep

IN-Syracuse, United States

Group: Eng Materials Group N. America

Job Family: Support

Job ID: 9223-1A

Posted: 2018-04-26

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Department Marketing Statement

Founded in 1918, Parker Hannifin Corporation is a $13 billion, global company.

With annual sales of approximately $13 billion in fiscal year 2015, Parker Hannifin is the world's leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets. The company employs approximately 55,000 people in 50 countries around the world.

Parker’s engineering expertise and broad range of core technologies uniquely positions the company to solve some of the world’s greatest engineering challenges. By partnering with customers, Parker improves their productivity and profitability and seeks new ways to solve humanity's biggest challenges.

Essential Functions

Responsible for all inside sales related and customer service activities for specific assigned accounts.

Provides technical product support and application information, products and provide delivery information to assure customer satisfaction.

Handle customer complaints, returns, credits and adjustments.

Order expediting with production control.

Organize customer visits to Parker Engineered Seals facilities and travels to customers for sales and customer relations.

Coordinate traffic routings with shipping department.

Monitor orders booked on a daily, weekly, monthly, quarterly basis to react pro-actively should any trends in a positive or negative direction develop. In conjunction with this, participate in development of annual territorial sales forecast.

Coordinate product liability situations to ensure internal and external communication is timely and completion per corporate policies and procedures.

Maintain CMS system for specified accounts, i.e. respond to any ship discrepancies.

Liaison between field and internal company departments.

Prepare and promote personal continuous improvement programs to expand job capabilities and effectiveness.

Relative to specific assigned accounts, it will be required that the assigned ISR (s) manage the customer (s) interactive inventory management system, i.e. DCX “SMART” System and Ford/Visteon “DDL” System.

Serve as a back-up for sales personnel in the event they are out of the facility


College Degree or 1-3 years related experience or the equivalent related education and experience.

Pay, Benefits, Work Schedule

We offer comprehensive and generous benefits designed in keeping with our philosophy of a winning culture, enthusiasm for growth and continuous improvement.

This position is a non-exempt position with hours from 7:30am-4:30pm.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship/Permanent Resident is required for most positions.

(“Minority/Female/Disability/Veteran/VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to


How To Apply

An applicant applies for a specific position with a resume.

The hiring process has a background check, drug screening, and may include a series of interviews