Stryker Marketing Associate - Trauma in St Leonards, Australia
Who we want
Challengers . People who seek out the hard projects and work to find just the right solutions.
Teammates . Partners who listen to ideas, share thoughts and work together to move the business forward.
Charismatic networkers . Relationship-savvy people who intentionally make connections with both internal partners and external contacts.
Strategic thinkers . Team members who propose innovative ideas and consistently exceed their performance objectives.
Customer-oriented achievers . Individuals with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships. Game changers . Persistent employees who will stop at nothing to live out Stryker’s mission to make healthcare better.
Key areas of accountability:
Will provide sales support by answering and/or resolving sales force or customer questions and /or issues on assigned products telephonically, via e-mail and sometimes in person
May develop and/or initiate the development and production of marketing support material (e.g. product brochures, Apps, videos, etc.)
Will provide marketing or sales training to others as requested
May provide input in the new product development process and collect Voice of the Customer (VOC) feedback on new product concepts
Will work with territory managers and other SSP teams to identify and implement improvements to existing products
Will develop and execute strategies for communicating product-related updates to sales representatives
Will support development knowledge through creation of new sales support tools and refinement of existing tools
Will work closely with the internal SSP teams to understand production capacity, build schedules, and stocking schedules for assigned products
Will coordinate with the sales and operations team to effectively allocate products to customers in times of short supply.
Will work with Customer Service Team to understand complaint handling, Quality, and Service processes, and will communicate these processes to Sales Representatives as needed
May support key product trials, presentations or installations as directed by Brand Manager
Will submit periodic reports on assigned topics
Able to lead and drive projects within area of expertise
Critical Requirements (eg: skills, experience, qualifications):
Excellent analytical skills.
Excellent interpersonal skills.
Demonstrated effective organizational skills.
0-2 years in a marketing, sales or related position.
Fundamental computer skills (Microsoft Office)
Field sales training with key Sales Representatives
Must be able to generate and explain detailed proposals, guidelines and procedures.
Must be able to analyze and resolve non-routine product issues using independent judgment.
Must be able to routinely make decisions that may affect immediate marketing operations and have a divisional effect.
Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.)
Desirable Requirements (eg: skills, experience, qualifications):
- B.B.A. or B.S. in any field (emphasis in marketing or a related discipline preferred)
Work From Home: No
Travel Percentage: Up to 25%
Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. More information is available at www.stryker.com