Citizens Bank Business Analyst in Smithfield, Rhode Island


The Business Analyst captures and analyzes the business objectives and requirements and helps identify appropriate business solutions to those requirements. The Business Analyst is responsible for maintaining the integrity of the requirements throughout the project or program lifecycle. Utilizing key stakeholders and other available resources research, facilitate discussions, analyze and evaluate options and provide recommendations to the Program Manager/Project ManagerCollaborates with project stakeholders to ensure end solution meets requirements and gain an understanding of the context and impact of the project to the business lineConducts business needs and functional/non-functional requirements elicitation and complete functional requirements documentation through the full sign off process for project/program documentationDocuments procedure and policy changes from current state model showing future state impacts of project and manage through the full sign off processManages project tasks assigned within scope, quality and timeframe allocated with PM supervisionIdentifies and record risks, issues, dependencies and assumptions in accordance with project standards. Agree escalation level with Project Manager, and then manage those assigned through to resolution including updating project risks and issues logsDeputize for the Project Manager where required


Minimum of 3 years previous experience as a Business Analyst (including requirements development)Solid understanding of project management techniques/methodologiesCompetent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, PowerPoint, WordRelevant recognized formal qualification in Business Analysis is desirable but not essentialFlexibility to work on a variety of projects and teams within Business Change ManagementAbility to assume project management role as necessaryThere may be a requirement for travel within the USSelf thinker able to work through issues and escalate only when appropriate EducationBachelor’s Degree preferred or a minimum of 4 years relevant Business Analysis experience.Working towards a relevant recognized formal qualification in Business Analysis is desirable but not essentialHours & Work ScheduleHours per Week: 40Work Schedule: Monday-FridayWhy Work with UsAt Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment and Opportunity Employer/Disabled/VeteranIt is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Opportunity & Affirmative Action Employer Disabled/VeteranCitizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.#LI-KP2