Citizens Bank Licensed Relationship Banker Development Program in Rochester, Michigan


Licensed Relationship BankerDevelopment Program

As an early career professional, you have the chance to jumpstart your career growth by applying to our unique, multi-tiered development program. Through comprehensive training and exposure to bank leaders, you will develop a skillset that will pave the way for a fulfilling career. This opportunity gives you the tools you need to grow into a future leader at Citizens Bank.

As part of the Licensed Relationship Banker Development Program, you will develop meaningful relationships with our customers by understanding their financial needs and helping them to save, spend, borrow and prepare to retire. The first step is a four-month licensing process with coaching from a supportive team around you, which will give you invaluable skills and expertise to succeed as a Licensed Relationship Banker. The Licensed Relationship Banker Development Program is the gateway to a fulfilling career in banking.

Program Features:

  • Robust 12-month program catered to yourprofessional growth and development

  • Opportunity to engage with customers to fullyunderstand their financial needs and help customers with their saving,spending and borrowing needs, as well as helping them plan for retirement

  • Ability for you to secure FINRA Series 6 andSeries 63 licenses and state-specific Life & Health Insurance Licenses

  • Kaplan study materials and up to 200 hours ofpaid study to earn the required licenses

  • Exposure to leadership within both the wealthand retail side, and opportunities to partner with sales executives withinthe mortgage, wealth, and business banking divisions

  • Connecticut, Massachusetts, Michigan, NewHampshire, New York, Pennsylvania, Rhode Island, Ohio, Delaware, NewJersey and Vermont locations

  • Annual 2-day welcome event to includedevelopment, networking opportunities, recognition and fun!

  • Comprehensive training within a supportive andcollaborative environment

  • Dedicated mentor to support your career growth

  • Enhanced $1000 college referral program duringyour first year

  • Opportunity to job shadow twice a year to helpyou identify your career path

  • Opportunities to volunteer throughout the yearwith your fellow colleagues

Key Tasks and Responsibilities of therole include, but are not limited to:

  • Working closely with new andexisting customers to understand their financial needs and deepenrelationships

  • Providing advice to assistcustomers with a wide-array of financial solutions to help them meet theirfinancial goals

  • Leveraging problem-solvingand strong communication skills to resolve customer issues

  • Collaborating with branchcolleagues and partners to support and refer customers with more complexfinancial needs

  • Ensuring compliancewith all financial policies, procedures and regulatory requirements

  • Achieving outstandingperformance by going above and beyond for customers each day

  • Being the face of CitizensBank, presenting a professional, friendly and helpful appearance withevery interaction


What qualifications are we looking for?

  • Currently pursuing a Bachelor's degree with anexpected graduation date of Spring 2018

  • GPA of 3.0 preferred

  • Ability to effectively engage with customersand identify needs to enhance the customer relationship

  • Exceptional listening and communicationskills, ability to present features and benefits of products and servicesto customers with differing needs

  • Ability to problem solve and provide solutionsto customer issues

  • Self-motivated, confident, and ability tomultitask effectively

  • Willingness to work branch hours, which caninclude weekends and evenings

  • If selected, candidates must meet and complywith all requirements set forth in the SAFE Act, including, but notlimited to successful completion of the required background checks andobtaining a Unique Identifier from the Nationwide Mortgage LicensingSystem (NMLS)

Hours and Work Schedule

Hours per Week: 40

Work Schedule: Varies with branch needs and may include weekends and evenings

Available Locations





New Hampshire

New Jersey

New York



Rhode Island


Why Work with Us

At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Be a great Citizen.

Join us today.

Equal Employment and Opportunity Employer/Disabled/Veteran

It is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Opportunity Employer – Minority/Women/Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and eachof its respective subsidiaries, and Citizens Bank of Pennsylvania.