Stryker Scheduler in Plainfield, Indiana
Performs critical coordinator role as part of centralized regional loaner program for Spine. Responsibilities include order entry, inventory allocation, case scheduling as well as shipment track and trace. Role interacts with multiple groups (both internal & external) to ensure maximum customer service levels are achieved.
Schedule orders that maximize fill rates and productivity, minimize thru-put time, and focus on increasing inventory turns
Provide shipment confirmation and follow-up on shipping status of regional loaners orders using strong knowledge of carrier order track & trace tools
Collaborate with customers, operations, and supply chain management to appropriately manage inventory levels and minimize obsolescence
Utilize customer service skills, including the ability to communicate professionally and effectively with field-based customers via telephone and e-mail to continuously drive customer satisfaction
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and follow-up actions
Support distribution network strategies that focus on cost reduction
Contribute to cost reduction program by making viable business recommendations and process improvement ideas
Ensure accuracy, verification and processing of all documentation and system transactions associated with all inventory movements through ERP and scheduling systems
Must have one of the following: 1) Bachelor’s Degree, preferably business related, and 2+ years of experience in purchasing, planning and/or production scheduling 2) An AA/AS, preferably business related, and 4+ year of experience in purchasing, planning and/or production scheduling 3) High school diploma with 7+ years materials experience in purchasing, planning and/or production scheduling
Computer skills –windows applications including MS Word, Access and Excel
Excellent communication skills to work with a diverse range of internal and external parties
Excellent logistics, planning, critical thinking and organizational skills
Strong results orientation with the ability to make quick, fact driven decisions
Ability to work in a fast-paced, team environment with a high degree of accuracy and attention to detail
Work From Home: No
Travel Percentage: None
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. More information is available at www.stryker.com