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Citizens Bank Senior Director Software Engineering in Phoenix, Arizona


Citizens Bank is seeking highly motivated and experienced leaders to join our Consumer Technology team and be part of our technology transformation journey.

Citizens Bank is embarking on an exciting technology transformation journey that includes state-of-the-art web and mobile apps as well as APIs, AI and data driven products. As the Sr. Director, you will combine your technical expertise and strong leadership skills to spearhead a results-driven engineering operation. The dynamic workload will encompass both attribute enhancements and cutting-edge innovations.

Primary responsibilities include:

  • Be a change agent, leading the technology transformation at Citizens Bank

  • Hire, mentor and maintain a highly talented and high performing engineering team

  • Collaborate with architects, product managers and other technical or non-technical stakeholders to define design approaches that are aligned with the customer-centric product vision.

  • Manage and build strong relationships with key Business Stakeholders

  • Collaborate and communicate across business and technology teams

  • Engineer Customer-focused applications using modern architectures and tools

  • Create and execute platform modernization strategies

  • Implement a highly automated Devops tool chain

  • Work with 3rd party vendors to evaluate products and talent

  • Work with business colleagues to lead product envisioning, design and development.

  • Develop enterprise grade API’s (REST, gRPC) to advance the digital transformation journey

  • Build cloud native applications

  • Lead and mentor other engineering colleagues

  • Foster a culture of learning and innovation.


Required Skills/Experience:

  • 15+ years of software development experience

  • 6+ years of experience leading an engineering team

  • 6+ years of experience working with 3rd party vendors

  • Proficient in Agile practices

  • Solid understanding and experience implementingRESTful JSON-based APIs

  • Experience working in AWS or GCP or Azure cloud environments

  • Experience working with Devops tool chain (subversion, bitbucket, Git, selenium, Rally, Jira etc.)

  • Solid understanding of databases, data structures and data governance

  • Working with public clouds (AWS, Azure, GCP etc.) and/or on-prem private cloud

  • Experience in highly-secured online environments that use n-tier designs and extensive firewalling to enhance security.

  • Experience building highly available, performant and fault tolerant platforms

Preferred Skills/Experience:

  • Familiarity with NoSQL databases

  • Familiarity with in-memory computing

Educational, Certifications and/or Other Professional Credentials:

  • Bachelor’s degree required

  • Masters’ degree preferred

  • Multiple Technology certifications a plus

Hours & Work Schedule

Hours per Week: 40

Work Schedule: M - F

Travel : Job will require travel (25%)

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.

Copyright 2011 by American Society of Employers