Citizens Bank Deposit Operations Senior Specialist in Medford, Massachusetts


The Deposit Operations Senior Specialist in Retirement Services - Processing is responsible for performing operations functions in a fast paced, deadline driven environment.Primary responsibilities include: Handling a high volume of time sensitive research and problem resolution in a fast paced, deadline-oriented environmentProviding customer service to internal and external customersLearning and understanding Internal Revenue Service(IRS)regulations as they pertain to Individual Retirement Account(IRA) productsOther clerical tasks, as needed


Required Skills/Experience:2-3 years experience working in an operations environment.Ability to work independently.Superior customer service skills.Strong organizational and analytical skills.Excellent communication skills.Proficiency in PC and MS Office.Solid written and verbal cummunication.Ability to multi-task and function in high volume, fast paced deadline oriented environment.Demonstrate strong leadership skills. Education, Certifications and/or Other Professional Credentials:High School or GED required, some college preferredHours & Work ScheduleHours per Week: 40Work Schedule: 8:00 a.m. to 5:00 p.m., Monday - Friday