Citizens Bank Principal Network Engineer in Johnston, Rhode Island


The Principal Network Engineer will be a member of the Network Services Engineering team within the Technology Services organization. The engineering team provides subject matter expertise and associated network services to business division(s) across the enterprise. The successful candidate must have networking knowledge involving the following technology disciplines delivered on premises or cloud based services.

Data Network Platforms

Cyber Security

  • LAN / WAN / MAN / WLAN

  • Software Defined WAN (SDWAN)

  • Software Defined Data Center (SDDC)

  • Carrier Networks

  • DNS / DHCP / IP Address Management

  • Firewalls

  • Web Application Firewall

  • Load balancing

  • Intrusion Prevention

  • Network Admission Control

  • Zero-Day Malware

  • Web Proxy

  • VPN Remote Access

  • DDoS

  • Micro Segmentation

Responsibilities will include (but not limited to):

  • Provide technical support in the development of solution designs, new technology installations and maintenances of network systems.

  • Develop and enforce standard operating procedures to ensure quality and productivity.

  • Design network topologies and identify and correct network non-compliance issues.

  • Develop system installation and configuration documents for references.

  • Recommend new networking technologies to improve performance, reliability and scalability.

  • Maintain network infrastructure and perform modifications and expansions when needed.

  • Assist in project management activities including budget preparation, timelines determination, resource allocation, and work assignment.

  • Work collaboratively with a team of highly-technical networking professionals to plan and complete assigned tasks within deadlines.

  • Consultation with internal business partners in Cybersecurity, Technology Architecture and Service Operations & Support, including third-party support leads and vendors.

  • Perform root cause analysis of network issues and recommend corrective actions.

  • Respond promptly during outages and recommend solutions for performance issues.


  • Bachelor’s Degree in related technical discipline with 12+ years of network engineering (Data and Cyber Security) experience.

  • Experience supporting a multi-platform network environment with demonstrated ability to lead the integration of new technologies through the complete solution lifecycle

  • Proven technical leadership experience

  • Ability to apply sound network engineering principles to set the tone and pace for the maturation of the program

  • Proven ability to influence and gain trust at a peer group in business and technology levels in multi-culture environments

  • Ability to manage complex activities simultaneously to short timescales

  • Ability to demonstrate continuous improvement

  • Strong verbal and written communication skills

  • Self-motivation with the ability to adapt to a rapidly changing technology and business environment

Desired Qualifications

  • Knowledgeable in one or more of the following disciplines

  • Application and IT infrastructure automation

  • Servers, Operating Systems (Linux, Windows)

Hours & Work Schedule

Hours per Week: 40

Work Schedule: M-F 8am - 5pm

Why Work with Us

At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Opportunity & Affirmative Action Employer Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.