Citizens Bank Consumer Operations Strategy Senior Professional (Work at Home) in Glen Allen, Virginia


Programming role responsible for the upkeep and development of the collections and recovery treatment decision logic. Daily activities include contributing to business requirements, create project and process specifications, liaise with project teams, develop decision work flows and ensure that projects are on schedule. Role will also be responsible for trouble shooting existing flows, as well as working with project teams to ensure jobs are adjusted as necessary.Desired candidates should have the followingWorking knowledge of collections and recovery processes .Experienced using SAS and SQL (Oracle preferred) to create end to end processes. Strong organizational and communication skills.Ability to review and validate outputs prior to implementation as well as ongoing monitoring.


Strong SQL programming background (Oracle preferred)Proficient in base SAS programmingCommunication and Organizational skillsAbility to work east coast business hours.Demonstrated ability to identify/understand structured application coding structure and intent.Education:Bachelors Degree Preferred#LI-CC1 Hours and Work ScheduleHours per Week: 40Work Schedule: Monday-Friday 8:00 AM -5:00 PMThis role can be performed remotely within the Eastern Time Zone

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

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