Citizens Bank Government Banking Relationship Manager in Fort Washington, Pennsylvania


The Government Banking Relationship Manager (RM) is the central contact person for municipal and public-sector clients, focused on the delivery of customized deposit products and Treasury Solutions services. He/she quarterbacks the delivery and maintenance of diverse bank products and services through cross-sell partners and acts as a trusted advisor to our client’s executive management team. This person will also support the local Government team on cash management issues. The trusted advisor role revolves around relationship building, idea generation, strategic business discussions, risk management, financial products and solutions, industry observations, and other matters of elevated importance. This position can be located in Pittsburgh or Philadelphia.Responsibilities:Provide exceptional service and thought leadership to clients are critical activities for this role.Manage a portfolio of non-credit relationships of varying size and complexityResponsible for business development activity and active market coverage for prospective clientsResponsible for driving new client acquisition, generating new revenue (margin and fee), and raising market awareness for the Bank defined by the strategic sales planProvide support to the Government Banking Team on the sale of Treasury Solution products and corresponding RFP responses.Responsible for meeting agreed upon Government Banking goals and objectivesParticipate in all facets of Government Banking, including sales, marketing, support, specialized services and profitability goalsUtilizes the resources of the Portfolio Management team and partners with other Corporate Banking colleagues effectively so as to stay engaged in driving new business and serving client needs


Eight to Ten years of relevant experienceExperience in Government Banking is preferredDemonstrates strong work ethic: self directed and motivated to achieve resultsDetailed knowledge of Treasury Solutions products and an understanding of the client needs that drive usage of these products.A demonstrated competency in soliciting business; selling, closing, servicing, and structuring a wide range of customized financial services products.A strong, demonstrated commitment to delivering exceptional client service in managing a client portfolio that includes market protection and retention, as well as sales and cross-selling activitiesAbility to handle the most difficult and sensitive client relationshipsCapable of handling difficult negotiations, including in the area of pricing and loan documentationIndependent thinker and self-starter who is accountable for meeting and/or exceeding budgeted sales goalsExcellent sales skillsSkilled in financial modeling and able to quickly structure account relationships and profitability measuresMust be able to independently reach conclusions and form a clear view of relationships, and business risksHas an understanding of industry nuances applicable to the account relationships and markets within assigned portfolioExcellent written and verbal communication skillsEducationBachelor’s degree is requiredMasters Degree is a plusHours & Work ScheduleHours per Week: 40Work Schedule: Monday - FridayWhy Work with UsAt Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityIt is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Opportunity & Affirmative Action Employer Disabled/VeteranCitizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.