Tenneco Quality Manager in Elkhart, Indiana
The Quality Manager is responsible for implementing, coordinating, and improving NA OE quality systems. This will be done by providing technical support (training and facilitating) to company staff and plants to ensure compliance to internal and external customer requirements, with emphasis on continuous improvement in product quality, cost and customer satisfaction. In addition, this position will be responsible for follow up and corrective action coordination of all customer related quality issues for their specific customer team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Training and Developing: Lead and organize formal/informal problem solving in areas of scrap, process capability warranty, etc. Provide training in quality systems and related areas such as APQP, BOS, Problem Solving, Statistical Process Control, Gage R&R and DOE
Customer Support: Support compliance with external customer requirements, including customer visits. Interface with design/process engineering, purchasing, manufacturing plants and customer on new product/process launches
System Support: Conduct system and product audits. Assist in maintenance of IATF 16949:2016 and ISO14001 certification. Coordinate/facilitate continuous improvement in system compliance, product quality, customer satisfaction, cost of quality, etc.
Communication/Reporting: Provide risk assessment to Plant Manager, Business Unit and Director of Quality on customer design/quality issues. Submit monthly plant PPM performance to Direct of Quality. Coordinate corrective action responses to the customer.
Employee must perform his/her job within acceptable safety, environmental, quality, productivity and performance standards as outlined in plant policies, handbooks and applicable work instructions.
Bachelors degree in engineering, statistics, or related field, or equivalent experience
Five years experience in automotive quality, preferably manufacturing related
Experience driving quality management systems
Demonstrated leadership including managing salaried professionals
Strong written and verbal/interpersonal communication skills
Knowledge of automotive OE quality systems/requirements preferred
ASQ certified quality engineer, certified quality auditor preferred
Experience with PPAP, APQP, FMEA, etc.
Knowledge of SPC, DOE, and GD&T.
Strong training skills
Good computer skills
Excellent problem solver – understanding of 8-D methodology
Black or Green belt in Lean and/or Six Sigma
Elkhart, Indiana, United States
We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.