General Motors GM Audit Services Dealer Auditor - FIN0010596 in Detroit, Michigan

GMAS DEALER MAIL-OUT AUDITOR ROTATIONAL POSITION – WARRANTY AND SALES INCENTIVES

Position Description, GM Audit Services Dealer Auditor

The individual Dealer Auditor reviews the administration of General Motors policies and procedures as provided in the Dealer Sales and Service Agreement. This review may include dealership practices relative to sales reporting, incentives and allowances, warranty claims and policy claims. These claims must comply with specific rules and policies.

The Dealer Auditor completes the audit from the home office desk review. Specific responsibilities include:

  • Determining the compliance of these claims with the rules and policies

  • Constructing a concise, accurate and consistent audit report

  • Presenting the audit findings to the Dealer, his personnel via email and phone

  • Accurately and consistently track a large number of audits from notification to closing

Relations with the Dealer, their personnel and GM field personnel must be cordial and viewed as fair and consistent with professional auditing standards. The selected candidate will rotate through all assignments related to the audit process and serve as a backup for those positions periodically.

REQUIREMENTS:

The successful candidate will possess:

  • A Bachelor Degree, Masters in Business preferred

  • The ability to travel in the United States and protectorates by air or vehicle approximately 17 weeks annually

  • Ability to work independently and unsupervised

  • A questioning, creative, inquisitive attitude coupled with detailed knowledge of dealership operations and GM Policies and Procedures

  • In depth familiarity with Windows equipped laptop operations including scanning, remote printer operation, data manipulation and data transfer through the internet

  • Strong computer skills in MS Excel including Vlookup and Pivot Tables

  • The ability to deal with inconsistency, adversity, and change

  • Well developed oral and written communication skills

  • Listening ability and verbal presentation along with written expression in the English language is a requirement in presenting audit results to Dealers and Management

  • High level of interpersonal skills to work effectively with others

  • A strict focus on integrity based on solid ethics and values

PREFERRED:

Certified Internal Auditor, Certified Fraud Examiner, Six Sigma, certifications

Wholesale field experience as a District Sales Manager, District Service Manager, Field Warranty Manager

Pervious Dealer Audit experience

Data Analytics experience

GMAS DEALER MAIL-OUT AUDITOR ROTATIONAL POSITION – WARRANTY AND SALES INCENTIVES

Position Description, GM Audit Services Dealer Auditor

The individual Dealer Auditor reviews the administration of General Motors policies and procedures as provided in the Dealer Sales and Service Agreement. This review may include dealership practices relative to sales reporting, incentives and allowances, warranty claims and policy claims. These claims must comply with specific rules and policies.

The Dealer Auditor completes the audit from the home office desk review. Specific responsibilities include:

  • Determining the compliance of these claims with the rules and policies

  • Constructing a concise, accurate and consistent audit report

  • Presenting the audit findings to the Dealer, his personnel via email and phone

  • Accurately and consistently track a large number of audits from notification to closing

Relations with the Dealer, their personnel and GM field personnel must be cordial and viewed as fair and consistent with professional auditing standards. The selected candidate will rotate through all assignments related to the audit process and serve as a backup for those positions periodically.

REQUIREMENTS:

The successful candidate will possess:

  • A Bachelor Degree, Masters in Business preferred

  • The ability to travel in the United States and protectorates by air or vehicle approximately 17 weeks annually

  • Ability to work independently and unsupervised

  • A questioning, creative, inquisitive attitude coupled with detailed knowledge of dealership operations and GM Policies and Procedures

  • In depth familiarity with Windows equipped laptop operations including scanning, remote printer operation, data manipulation and data transfer through the internet

  • Strong computer skills in MS Excel including Vlookup and Pivot Tables

  • The ability to deal with inconsistency, adversity, and change

  • Well developed oral and written communication skills

  • Listening ability and verbal presentation along with written expression in the English language is a requirement in presenting audit results to Dealers and Management

  • High level of interpersonal skills to work effectively with others

  • A strict focus on integrity based on solid ethics and values

PREFERRED:

Certified Internal Auditor, Certified Fraud Examiner, Six Sigma, certifications

Wholesale field experience as a District Sales Manager, District Service Manager, Field Warranty Manager

Pervious Dealer Audit experience

Data Analytics experience