ZF IT Systems Administrator – Integrity Support in Czestochowa, Poland

IT Systems Administrator – Integrity Support

GDF - Information Systems


Job Description

This position is placed in the Product Development & PM Service Management (FIPE) domain and is responsible for providing support for Integrity across all business units. It will provide 2 nd level support for local (Czestochowa Poland IT Center) and global customers and will directly interface with other ZF IT support teams across PDPQ and WIO.

Your tasks:

  • Provide global 2nd level customer support (focus on Europe) to Product Engineering related to all Integrity software activities.

  • Actively manage customer requests and incident calls, manage backlog and SLA

  • Perform Integrity environment updates

  • Maintain and manage necessary documentation

  • Implement, adjust and improve service process

  • Improving system usability

  • Act as direct contact for external/internal service customers and providers

Your profile:

  • Bachelors degree in IT related field

  • 2 years of proven experience in IT area

  • Experience in programming in Shell or Bash scripting languages

  • Familiarity of GIT or JIRA systems

  • Experience in Windows or Linux systems supporting and administration

  • Good command of English

  • High interpersonal skills

  • ITIL®, MCSE, CCP – V or related Information Systems certifications would be an advantage

We offer:

  • Relocation package

  • Medical care

  • Discounts on goods and services

  • Possibility to constantly improve your skills in an international environment

  • Attractive career path

Required Education and Experience

Experience and Skill Requirements

Position Status

Salaried Full-Time

Functional Area

Information Systems